Digital Services Act 2024 (DSA) Transparency Report

Platform Name: Meta
Reporting Period: January 1, 2024 – December 31, 2024
Published Date: April 4, 2025

Overview

Meta (https://meta.discourse.org) is an online platform for users of our software to communicate with CDCK and with each other. Users are based around the world, including the European Union (EU). This transparency report is published in compliance with the Digital Services Act (DSA) to provide insights into content moderation practices, user reports, and enforcement actions taken on our platform during the reporting period.

Statistics

How our flagging system works

Flagging system

Users can report content using the built-in Discourse flagging system. We also use automation to automatically flag content. Flags are manually reviewed by moderators within one hour, usually faster. Moderators delete content that violates our Terms of Service.

Automated content moderation

We use the following built-in tools to automate content moderation on meta. These tools are very accurate, but moderators still verify each flag manually to catch any false positives.

Spammers are automatically flagged as they sign up and try to post or add content to their profiles. Content posted by existing members is also flagged automatically based on the following criteria:

• Watched words
  Posts containing words deemed not safe, illegal or spam

• Title formatting
  Too short, too long or poorly formatted titles are not allowed

• Domain control
  Certain domains or URLs are restricted

• Trust levels
  Restrict new users from certain actions such as creating new topics

• Rate limits
  How often the same user can post in a specified time window

• Post editing restrictions
  Setting a time window for how long after a post is created can still be edited

• AI spam detection
  Auto-detect potential spam and alert human moderators using artificial intelligence

Training of Moderators

We have documented procedures on handling flags, and our staff is trained on the procedures.

Appeals of Content Moderation Decisions

• Notification
  Users receive a notification when their content is removed or restricted.
• Right to Appeal
  Users can appeal moderation decisions via moderators@discourse.org. Appeals are reviewed within 7 days.
• Outcome of Appeals
  If an appeal is successful, the content is reinstated, and any penalties removed.

Enforcement of Terms & Community Guidelines

We enforce our Terms of Service through:

• Automated spam detection mechanisms.
• Moderator review of flagged posts.
• Sanctions including content removal, warnings, temporary suspensions, or permanent bans.

For more detail, see our content moderation guidelines at https://meta.discourse.org/t/content-moderation/296692

Future Improvements

We are continuously improving our moderation and transparency measures to ensure compliance with the DSA and maintain a safe online community.

For questions or concerns regarding this report, please contact dsa@discourse.org.